I’m starting to understand how I’m now saving 100+ a month compared to directv (same company). Its not like our internet is too slow either because we supposedly have the top internet connection. We were told it was because we had our router running through their router that was installed in our home (wasn’t aware of this). We have the same problemexcept with all tv programs (live, on demand and recordings) and have also had 3 techs out with no true resolution. Can't wait until they buy Time Warner so they can screw up the Harry Potter franchise by putting an AT&T logo where Harry's scar is now. Next stop is to cancel the service and go with Comcast or another company.
Time warner cable no signal on tv how to#
They have no ideas on how to actually fix the problem, they really have no clue why this is happening since they try the same thing over and over again. Every time I am having a conversation with AT&T customer service they say that they will fix the problem so this never happens again (which is obviously a script they read off of) they reset my modem and run a test on my signal strength and they say everything is working fine. They replaced the receivers inside the house & replaced the Residential gateway as well and nothing works. I've had three technician appointments, they checked inside the house, downstairs in the buildings garage, plus twice they checked down the street where there are some cable boxes apparently. My U-verse has been freezing and losing its signal since I first got it months ago & still to this day it works like a piece of garbage.